Shipping policy

Jranda Handmade Shoes and Clothing Shipping Policy

Welcome to Jranda, where we specialize in handmade shoes and clothing. Here's what you need to know about our shipping process:

  1. Order Processing: We take pride in crafting each handmade item with care. Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

  2. Shipping Methods: We offer standard and expedited shipping options for both domestic and international orders. Choose the shipping method that best suits your needs at checkout.

  3. Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. You can view the shipping costs at checkout before completing your purchase.

  4. Packaging: Our handmade shoes and clothing are delicately packaged to ensure they reach you in perfect condition.

  5. Tracking Information: Once your order has shipped, you'll receive a shipping confirmation email with tracking information. Use this information to track the status of your delivery.

  6. Delivery Timeframes: Delivery times vary depending on the shipping method and your location. Standard shipping typically takes 3-7 business days for domestic orders and may take longer for international orders. Expedited shipping options are available for faster delivery.

  7. International Shipping: We're thrilled to offer international shipping for our handmade products. Please note that international shipping may incur additional fees and longer delivery times due to customs clearance processes.

  8. Shipping Restrictions: While we strive to ship worldwide, some countries may have restrictions or regulations on certain items. We'll notify you if any such restrictions apply to your order.

  9. Incomplete or Incorrect Addresses: Please double-check that your shipping address is accurate and complete to avoid any delays or delivery issues. We're not responsible for lost or delayed shipments due to incomplete or incorrect addresses provided by the customer.

  10. Delivery Confirmation: Once your order is successfully delivered to the address provided, we consider it fulfilled. We're not responsible for lost or stolen packages after delivery confirmation.

  11. Contact Us: If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team for assistance.

Thank you for choosing Jranda for your handmade shoes and clothing needs. We're committed to providing you with exceptional products and reliable shipping services.